Frequently Asked Questions
How much does it cost?
Our most popular package is $1 for 7 day trial, you can cancel at any time - hustle free. The full membership after the 7 days is $29.99/month for unlimited phone lookups. We have a single one time charge phone lookup package and the price for it is $9.99
Why do most people use reverse phone lookup services?
Searching for out of touch friends/family, stop "spam" calls from debt collectors, look up anyone using unknown caller id's, unknown text messages, cheating spouses etc.
What kind of information is accessible?
Names, addresses, DOB's, personal data, social media profiles and in some cases hidden pictures.
How can I purchase?
There are 2 ways to make a purchase.
1 / Enter the phone number in the Search box and then press the “Search” button. Wait until the owner’s information is retrieved, click Open Report, and then select the Membership Trial or the Single Phone Report. To finalize your purchase complete the Checkout page.
2 / Purchasing through the Sign Up page. This option is the fastest way to access paid content.
1. Click the “Sign Up” link in the upper right hand corner
2. Select the Report type that best fits your needs.
3. To finalize your purchase complete the Checkout page.
Can I pay with cash? What are the options?
You can pay with credit/debit card and Paypal only.
Is my payment secure?
We don’t save your credit/debit card information on our server. Your payment information is transmitted securely through 128-bit Secure Socket Layer (SSL) encryption.
What if I am not satisfied with the results?
We offer 100% satisfaction guarantee.
Where is my Report?
An account with a user name and a password will be created once you sign up. Within your Trackaris account you can access all your reports and your Lookup History. To access your account click the “Login” link in the upper right hand corner and introduce your credentials.
Can I find somebody outside of the USA?
Trackaris covers the USA and Canada only. You can purchase a report only for those 2 countries.
What about my privacy? Will they ever find out that someone performed a search on them?
Your privacy is safe with us. No one will ever have a clue that someone is performing a search on them and we are not disclosing this information to anyone.
How can I cancel my subscription?
You can cancel ANYTIME from your Trackaris account or you can contact our Customer Support team here , either by phone, email or contact form.
I don’t want to be billed for the membership fee, when should I cancel?
You have to cancel within the 7 days trial period to avoid the next billing cycle.
I was charged for the monthly subscription fee but I cancelled on time on the 8th day of my trial period. Why?
Please note that if you have subscribed at 12.00 am, on the 8th day from the date of your subscription at 12.01 am, you will be billed, so you need to cancel before 12.00 am.
I don’t need a subscription what should I do?
You can purchase a single phone report with one-time payment, no subscription, no additional charges.
If I give you my private information will you publish it?
We are not sharing your information with anyone and we will not publish it on our website. Your information is safe with us.
I want to trace text messages and call logs. Is it possible?
No, it is not. We are not providing these types of information. We are not able to access call logs, text messages, email accounts, social media accounts etc.